Firm utilization

How much of your team's time goes to chasing information?

Enter your firm's size, rates and the hours a typical person loses each week to finding files, checking revisions and re-sending documents. You will see what that costs across a year in salary, utilization and operating profit.

Runs entirely in your browser. Nothing you enter leaves this page. The starting numbers describe an example 70-person firm. Terms are explained in the glossary.

Firm inputs

Firm
people
%

$

%
%

Deltek's 2026 study of 896 firms: operating profit 16.7%, utilization just under 60%.

Cost and rates
$/hr
$/hr

Loaded cost is the hourly salary plus benefits and payroll taxes, averaged across staff. The median US architect earns $47.73 an hour before those.

a year
%
Time lost per person

Hours a typical person on project work spends on each task in an average week.

Hrs a week
Searching for the current file, drawing or model
Confirming which revision is current
Re-sending files and answering “where is it” requests
Updating logs and trackers by hand
Meetings held only to share status

How the time is charged
%

The rest is charged to projects, where it uses up fee instead of lowering utilization.

Your firm, over a year

Salary spent chasing
Of operating profit
Utilization lost

Salary spent on chasing information

Cumulative cost through the year, against the cost of one person's working year.

Salary spent One person-year Tighter process
Per person
Each hour a weekAcross the firm, per year
Each utilization point
Each month you waitIn salary spent chasing

Where the hours go

Hours a year across your project staff, valued at loaded cost.

What one source of truth for project information is worth

Cut the time spent finding, checking and re-sending information.

Firm size, rates, profit and the share charged to overhead stay as entered. The dashed line on the chart shows this case.

Industry data

Why lost hours matter more now

Published figures from Deltek, McKinsey Global Institute and the US Bureau of Labor Statistics (BLS). Each links to its source.

Under 60%

Average utilization at architecture and engineering firms in Deltek's 2026 Clarity study of 896 US and Canadian firms, and still falling.

Deltek Clarity 2026
16.7%

Average operating profit in the 2026 study, down from a 10-year high of 21.4% reported a year earlier.

Deltek Clarity 2026 and 2025
13%+

Staff turnover at these firms, while headcount grew only 1.2%. Deltek describes delivery capacity as a constraint, so recovered hours are hard to replace by hiring.

Deltek Clarity 2026 release
42%

Firms that expect to lose market share within two years without significant digital transformation, up from 33% the year before.

Deltek Clarity 2026 release
19%

Share of their time knowledge workers spend tracking down information, including searching their own email. The example on this page assumes about half that.

McKinsey Global Institute, 2012
$47.73

Median hourly wage for US architects in May 2025, before benefits and payroll taxes. Every hour spent chasing information is paid at that rate or more.

BLS wage data, via Wagedex
How this is calculated

Hours lost a year are the people on project work, times the hours each loses a week, times working weeks. Salary spent is those hours at your loaded cost. Full-time equivalent staff are the hours divided by one person's working year (working weeks times 40 hours).

Utilization lost counts only the hours charged to overhead, divided by the paid hours of all staff (2,080 a year each). Hours charged to projects do not lower utilization; they use up fee instead.

Operating profit is net revenue times your operating margin. The chart spreads the salary cost evenly across the year. The scenario cuts every task's hours by the same share.

The operating profit and utilization defaults come from Deltek's 2026 study, and the wage reference from BLS. The staff count, revenue, rates, hours per task and the overhead and billable shares are illustrative, so replace them with your own.

The result is a planning estimate for one firm. It is not accounting or legal advice.

Glossary

Terms used on this page

Plain definitions of the project information terms, money measures and sources above.

Money and time

Billable hours
Hours charged to client projects that the firm can invoice.
Billing rate
The hourly rate the firm charges clients for a person's time, averaged here across staff.
Full-time equivalent
Hours expressed as a number of people working full time. Here, one person's working year is your working weeks times 40 hours.
Loaded cost
What an hour of a person's time costs the firm: salary plus benefits and payroll taxes.
Net revenue
Revenue the firm earns from its own work, after taking out consultant and other pass-through costs.
Operating profit
What the firm keeps from net revenue after paying its operating costs.
Overhead
Time and costs not charged to any project, such as administration, marketing and internal meetings.
Utilization
The share of paid staff hours that are billable to projects.

Project information

Project log
A running list used to track items such as questions from the contractor, submittals or open issues, often kept by hand in a spreadsheet.
Revision
A new issued version of a drawing or document, numbered so everyone knows which one is current.
Single source of truth
One shared place where the current version of every project file and record lives, so nobody has to ask which copy is right.
Transmittal
A formal record of which documents were sent to whom, when, and for what purpose.

Organizations and studies

Bureau of Labor Statistics (BLS)
The US government agency that publishes wage and employment data by occupation.
Deltek Clarity
An annual benchmarking study of architecture and engineering firms by Deltek, a project-management software company.
McKinsey Global Institute
The research arm of the consulting firm McKinsey, which studied how knowledge workers spend their time.